Who we are
Cinemaroom is committed to protecting the privacy and security of its users’ information. All the information received from you in different parts of the site is only used to make necessary calls or send goods through Cinemaroom and is not at the discretion of any person or institution. Please read this page carefully to learn about our approach to privacy.
Collect information
With the aim of improving the quality of providing safe and reliable services to customers, Cinemaroom requests information from users that is required to use some of the website’s facilities, such as processing and sending orders, or registering comments. Also, considering that all Cinemaroom activities are legal and based on e-commerce laws, an official invoice will be issued to legal customers upon request. Therefore, according to the services that Cinemaroom provides to customers, we may collect the following information from you:
Personal information: such as name, national code, address, landline and mobile phone number, email that you provide directly to us.
Payment Information: Credit card information, bank account information, or other financial information required to complete transactions.
Technical information: IP address, browser type, operating system, access time and other data related to your visit to the site, which is needed to investigate possible site problems or improve the user interface.
Order Information: Transaction history and details of the products and services you have purchased.
Information related to cinema design: If you request design services, information about your needs and preferences for cinema design will be received from you.
Use of information
We use the information collected from you for the following purposes
processing and completing orders and providing services requested by you;
improve our services and products based on your feedback;
send information and special offers via email or SMS;
tracking and analyzing your use of the site in order to improve the user experience;
Providing support services and answering your questions and problems.
Protection of information
We use appropriate security methods, such as encryption protocols, etc., to protect your information from unauthorized access, modification, disclosure, and destruction.
Cookies
In order to improve the user experience, the Cinemaroom website uses a cookie in the browser to allow us to save your visits and customize them. This cookie contains no personal data and is discarded when you close your browser. Of course, many browsers allow you to disable cookies, and you can read your browser’s manual if you want to.
In addition, we use cookies when you log in to save your login information and screen preferences. If you select “Remember me”, you can easily log in without entering any login information. If you log out of your account, the login cookies will be removed.
Contact us
If you have any questions, please contact us through the following ways:
Contact phone: 90007130(+98)
Email: [email protected]
